National Indicators for Routine Monitoring of Quality of Health Services at Central Hospital

     ID     Indicator Name                                  Numerator                X
                                 Denominator
A Percentage of patients seen by specialists within 4 weeks of appointment Number of patients seen by specialists within 4 weeks of appointment              100
Total number of patients seen in the specialist clinics during the same period
B Percentage of operations performed within 7 days of admission Number of operations performed within 7 days of admissions             100            
Total number of operations during the same period
C Cure rate Number of patients cured and discharged home             10,000
total number of all discharges
D

23

 Reported new cases of confirmed HIV positive cases Number of new cases of confirmed HIV positive cases             1,000
Total number of in-patients and OPD attendance
E

(39)

 Inpatient death rate of all causes Total number of in-patients deaths             1,000
Total number of admissions from all causes
F

(38)

 Direct obstetric death rate in the facility Number of direct obstetric deaths in the facility             100
Total number of emergency obstetric complications in the same facility
G

(30)

 Bed occupancy rate Number of in-patient days             100
Number of bed capacity days
H

(31)

 Bed turnover rate Number of admissions during the period            
Bed capacity (Number of beds)
I

(32)

 Average length of stay Number of in-patient days during the period             
Number of admissions
J

(55)

 Percentage of income from cost sharing Total income from cost sharing              100
Total budget (ORT + Cost sharing + Salaries + Drug budget)
K

(54)

 Percentage of budget spent in programmes Cumulative actual expenditure in programmes              100
Annual budget in of all sub-programmes
L

(57)

 Percentage cumulative drug expenditure to date Cumulative drug expenditure to date              100
Cumulative drug budget
M

40

 Availability of key essential drugs Sum of days when each key drug was available              100
Days in the period x number of all key drugs
N

42

 Availability of key medical supplies Sum of days each key medical supply item was available              100 
Days in the period x number of all key medical supply items
O

62

 Percentage of extended management meetings conducted bi-monthly Number of extended management team meetings conducted              100
Number expected extended management team meetings
P Percentage of hospitals supervised on the four main areas of speciality Number of hospitals supervised on the 4 main areas of speciality during the quarter              100
Total number of hospitals in the catchment area
Q

46

 Percentage of availability of vehicle for patient related activities Sum of vehicle trips made for patient related activities              100
Total number of vehicle trips made in the same period
R Percentage of students successfully completed practical training in the hospital Number of students successfully completed rotation               100
Total number of students who have completed rotation
S Percentage of research findings incorporated in hospital work plans Number of research findings incorporated in hospital work   plans               100
Total number of research completed in the last 2 years
 T Percentage of positions of specialists filled   Number of specialists in post               100
Number of established posts for specialists
 U

(47)

 Percentage of positions of doctors filled Number of doctors in post               100
Number of established posts for doctors
 V

(48)

 Percentage of positions of nurses filled  Number of nurses in post               100 
Number of established posts for nurses
W

(49) 

 Percentage of positions of clinical officers filled Number of clinical officers in post               100 
Number of established posts for clinical officers
 X Percentage of positions of technicians filled Number of technicians in post               100
Number of established posts for technicians
Y Percentage of positions of account and admin personnel filled Number of account and admin personnel in post               100
Number of established posts for account and administration